Downtime for a Paperless Hospital

In the event of a system failure, a hospital must be able to fully function and continue to care for its patients. Using Boston WorkStation, Citizen’s Memorial, a “paperless” hospital, now has downtime reports for short-term or long-term outages that help transition records from electronic to paper, providing instant access to pertinent patient information. 

Citizen’s has a dedicated server with Boston WorkStation gathering and delivering the important patient data to the hard drive once an hour, 24 hours a day, unattended. The reports then get pushed to a central location where all departments can pick them up in case of a system failure. The reports are also pushed to each of the long-term care facilities because they are spread out over five counties. In addition, Citizen’s has a second location where Boston WorkStation pushes other important backup information in case of an extreme disaster.

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